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warrenjb

Close to asking for a refund on my licenses

ReplyThanks 2017/05/26 07:55:02 0 0

After numerous login failures over the past few weeks due to the auth server being down, now today there is another error "StartIndex cannot be less than zero, Parameter name: startindex"

This error also stops you using the software that has been piad for ?

What is going on guys?????????

This is now becoming a joke and as the title says nearly to the point where we switch software and demand refunds on the licences purchased, sort it out once and for all, put some checks in, some redundancy in, some support engineers monitoring, whatever is needed to ensure your clients can use the software they purchased without daily outages

Last chance guys..........


Aprilcaicai
2017/05/26 17:59:15

So sorry for the inconvenience.


There is a little problem for our server. And we will move our server to a better and stable one in this weekend.


We will promise the same case won't happen again.


So sorry for that.

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